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Sign the house rules

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House rules and rental conditions

Dear Guests, for a serene stay and out of respect for the property and the neighbourhood, we kindly ask you to read and accept these house rules. Acceptance is an integral part of the holiday rental agreement.

The house rules

1Occupancy and registered guests

The maximum number of occupants is the one stated in the booking. All guests must be declared. Unauthorised visitors or unregistered persons are not allowed: any breach may result in charges, termination of the contract and loss of the security deposit.

2Registration and identity document

As required by law, each guest must provide a valid identity document before or at check-in, for registration with the public security authorities.

3Reporting pre-existing damage

Any damage or issue found on arrival must be reported within 24 hours of check-in. Without such a report, the house is considered handed over in perfect condition.

4Non-potable watersafety

The house is supplied by a private well: the water is NOT drinkable and must not be used for drinking or cooking. For drinking, use bottled water only.

5No electric vehicle chargingsafety

Charging electric cars or vehicles at the property is forbidden: the electrical system is not suitable and charging would create a serious risk of overload and fire.

6External video surveillance

The property has video surveillance limited to external areas only, for the safety of guests and of the property. Footage is confidential and access is restricted to the security service. No cameras are present in indoor spaces.

7Alarm system

The house is equipped with an internal (night mode) and external alarm, which must always remain active, including at night. Instructions will be provided at check-in.

8Keys, locking and security

When leaving, always close doors, windows and the gate. Keep keys and remote controls safe: loss will result in a charge for replacing locks or devices.

9Unsupervised poolsafety

The pool is unsupervised and used at your own risk. Diving (shallow water), running around the edge, and bringing glass or alcohol into the area are forbidden. Minors must always be accompanied by an adult. The pool is salt-treated and occasionally treated with chemicals.

10Barbecue

The BBQ must be used only in designated areas, never left unattended while in use, and fully extinguished afterwards with the embers completely out. Please leave it clean after use.

11Air conditioning

In summer the air conditioning must not be set below 22°C. It must be switched off when doors or windows are open and whenever you leave the house, out of respect for the environment and the system.

12Trullo roof

Climbing on the trullo roof is not allowed: the dry-stone cones are delicate and dangerous to climb.

13No smoking indoors

Smoking inside the house is forbidden. It is allowed only outdoors, using the ashtrays provided. Never throw cigarette butts into the greenery or the surrounding countryside.

14Toilets

Only toilet paper may be flushed. Wipes, sanitary products, cotton buds, nappies and other materials must go in the bins provided: the drains are delicate and clog easily.

15Parasols and outdoor furniture

Parasols must be kept closed when not in use, in windy conditions and at night, and must not be moved from their position. In case of rain, store the cushions in a sheltered place.

16Glass Cube doors

The Glass Cube doors must always be secured with the dedicated stoppers when left open. Close them carefully and never let them slam in the wind: they are large and delicate.

17No parties, respect for neighbours

Parties, events, stag/hen gatherings or noisy meetings are not allowed. Please keep noise moderate, especially in the evening and at night (quiet hours 11:00 PM–8:00 AM), out of respect for the countryside and neighbouring properties.

18Waste sorting

Waste sorting is mandatory. Separate plastic/metals, paper/cardboard, glass, organic and general waste correctly. Drop off bags at Ostuni's Mobile Environmental Centre (CAM) — Via Beato Bartolo Longo, in the lot behind the Eurospin supermarket. Open Monday to Saturday, 6:30–12:30. Never leave bags outside the house.

19Check-in, check-out and deposit

Check-in from 3:00 PM to 7:00 PM; check-out by 10:00 AM. An inspection of the house is carried out on departure. Unagreed late departures incur a surcharge. The deposit is returned within 14 days of check-out, less any damage or charges.

20Emergencies and security

Emergency numbers: 112 (police/emergencies), 118 (medical), 115 (fire brigade). Local security: La Volante +39 0831 992419. If needed, also contact the agency at the details provided.

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